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Soyini Edwards-Francis

Senior Director, Business Solutions Services

Soyini Edwards-Francis is the Senior Director, Business Solutions Services Division. Mrs. Edwards-Francis has over twelve (12) years’ experience working in the Information and Communications Technology (ICT) industry in the areas of software development, business intelligence, business analysis, business process management and project management.

Over the years, Mrs. Edwards-Francis has served the organisation in the capacity of Project Manager, Project Portfolio Manager and Department Head Business Analysis. Under the direction of the CEO, Mrs. Edwards-Francis now has responsibility for streamlining and optimising the delivery of business solutions, specifically Software Development, Quality Assurance, Data Management and Business Analysis services to ensure an exceptional customer experience, as well as oversight for Research and Innovation.

A certified Project Management Professional (PMP ®) and a Certified Business Analysis Professional (CBAP ®), Mrs. Edwards-Francis holds a Master’s of Science Degree in Computer Science and Bachelor’s of Science Degree (Hons.) in Computer Science from the University of the West Indies.  She believes in efficiency and utilising technology to leverage improvements in business processes across the GoJ, with the end result being increased productivity for the country.